Australian Order over $75 will have free standard shipping.
USA orders over a value of $150 USD will have FREE express shipping!
Australian shipping is $8 and free over $75 order value.
For our global clients, the below prices are in USD
USA - $10
France - $18
Germany - $18
Italy - $18
Puerto Rico - $32
Mexico - $20
Europe - $18
International - $32
China - $18
Hong Kong - $18
Singapore - $18
South Korea - $18
Japan - $18
Malaysia - $18
Australian orders ship with Australia Post.
All global orders ship from Australia with DHL International Express - it is an express service and delivers globally within 3-8 days of being dispatched from us!
We dispatch your order the next business day after you complete your purchase on this website. From that time it will take 3-8 days to arrive at your doorstep from Sydney, Australia - and you can track your order the entire way!
Our shipping warehouse is located in Sydney Australia.
This will vary by country but duties and taxes will be calculated upon checkout if applicable to the order. If you see duties and taxes calculated on the checkout that means we will ship your order and pay the duties and taxes on your behalf. Nothing more to pay in your country!
Once your order is shipped, you will receive a shipping confirmation email with a link that will lead you directly to the package tracker. If you can’t find your shipping confirmation, please double check your spam and promotions folders.
Please email firstname.lastname@example.org with your name and order number and we will assist with locating your package.
Regretfully we cannot currently ship to International PO boxes, only Australian. If you entered a PO box in your shipping address, we will reach out to get a different shipping address from you which may add a slight delay to your delivery time.
We cannot currently refund the cost of shipping as neither Australia Post nor DHL International Express do not return that cost to us if you decide to return your order.
For Australia no. For global orders via DHL, Yes - a signature may be required when your order is delivered to you. Please make sure you are available or request from us in advance of ordering to have the signature requirement removed.
You are welcome to request your products be left at your address without a signature required. However in the event you will not be home, please ensure the parcel will not be left for any length of time in an area too hot or cold as this could affect efficacy.